![]() ![]() ![]() If you aim for accuracy, clarity, and coherence, and follow the basic rules of form and grammar, you can master the craft of writing business letters. It's a shame, then, that so many businesspeople regard writing business letters as a chore. In other words, the sender has expended time-that most precious commodity-to communicate with the recipient. A letter, by contrast, says that someone has planned, written, edited and typed their message. E-mail has a spontaneous, off-the-cuff quality akin to a phone call. The old-fashioned personal business letter-written on pristine, high-quality paper, sealed in an envelope, and delivered by post or by hand-remains the single most impressive written ambassador for your company.Ī letter has a dignity that cannot be equaled by electronic mail. Definition of Etiquette - Consideration, Respect and Honesty.
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